Support

This is the support page for Dekitabi, an app by KAZUKI SAWASHIMA.

Contact

For questions, bug reports, or feature requests, email:

Replies may take a few days. For bug reports, including the following helps us find the cause:

My PRO purchase doesn't show up on a new device: Tap "Restore purchases" in Settings. You need to be signed in with the same Apple Account you used to buy.
How do I move my records to a new phone?: If iCloud Drive is on, Dekitabi saves a backup copy once a day. On the new phone, open Settings and tap "Restore from backup" under Auto backup. You can also tap "Export to file" under Export in Settings, then load that file on the new phone with "Restore from file." Habits beyond the free limit (3 habits) go to "Archived habits," and no checks are lost.
Is my data sent anywhere?: Your habit names, checked days, and notes are never sent outside your device, except to your own iCloud Drive for backups. If usage stats are on, the App sends action names, counts, dates, the App version, and a random ID created on your device. You can turn this off in Settings.
How do I cancel a subscription?: On your iPhone, go to Settings > Apple Account > Subscriptions. Your records stay even after you cancel.
What happens if I delete the App?: Records stored on the device are deleted too. Backup copies in iCloud Drive remain. To keep a copy elsewhere, export a file before deleting.
Privacy Policy and Terms of Use: https://ikazukidev-hash.github.io/legal/dekitabi/en/